Safety information

Basic safety information is included on the labels of our products. For more information, you can obtain a Safety Data Sheet (SDS) on the individual product. This information is available from the product pages of this website, or you can contact Dulux Customer Service on 0800 800 424.​

In an emergency

If there has been a safety, health or environmental emergency involving one of our products, please contact our Emergency Response service on 0800 220 770 (24 hours). In the event of an emergency, do not email us because our email service is not monitored with the intent to provide emergency response.

Determining if your old painted surface contains lead

In buildings that are very old, it is possible that some of the original paint or primers may still contain lead. Extreme care should be taken with the removal of these coatings. They should not be sanded or burnt. Independent chemical laboratories can test paint flakes for lead. Further information can be obtained from WorkSafe New Zealand on 0800 030 040.

Disposing of unwanted paint

Never dispose of unwanted paint by pouring it down household or storm water drains.

Unwanted water-based or oil-based paints can be disposed of by pouring the excess onto an absorbent material such as kitty litter, cardboard or shredded paper. Allow to dry prior to disposal. Any paint residue in the can or pail should fully dry, prior to disposal. Please check with your local council or your Household Recycling bin regulations for disposal of container types and sizes.

Disposal of large quantities of paint

For the disposal of larger quantities of paint, contact your local council. Sustainable practices are at the heart of our business. Dulux are proud to offer a Paint Take-Back Service as part of our commitment to the environment. Refer to painttakeback.co.nz for details.